Service

In the highly specialized area of rotary joints and syphons, it pays to have a specialist. Kadant Johnson technicians are the recognized authorities in heat transfer technology. By making their unrivaled experience even more accessible, your equipment can now have expert care on a regularly scheduled basis - as well as when you have immediate need.

Troubleshooting and Systems Analysis
Kadant Johnson's troubleshooting team can provide an analysis of why a problem is occuring and how best to resolve it. This is particularly important when machine operating conditions change. This service includes:

• Installation and piping review and corrective actions recommendations
• On-site assistance to determine the cause of equipment problems
• Analysis of equipment size to ensure existing equipment can operate under machine conditions

Installation and Maintenance
This service includes training for your personal and outside contractors prior to installation, supervision and/or installation of Kadant Johnson equipment installed. Specific services include:

• Training on the proper techniques of installing Kadant Johnson equipment
• Supervising or performing the actual installation
• Providing inspection services to assure a quality installation
• Rotary joint repair - on-site or off-site exchange program

Education, Training and Seminars
Training programs are designed to give you the greatest impact in the shortest period of time. They include specific topics tailored to meet your equipment specs and application requirements. All seminars are designed to benefit both new personnel and your more experienced employees.

• Explanation of the function of the rotary joint and syphon equipment
• Tips and techniques to improve performance and life of wearing components
• Guide to installation, repair and maintenance of Kadant Johnson equipment
• Recommendations on spare parts usage, ordering and lead times
• Troubleshooting and preventative maintenance sessions